Sliding Door Pro provides sliding door repair, installation, maintenance, roller replacement, track repair, lock replacement, screen door repair, and related services. Any work outside the original estimate may require additional approval and charges.
All estimates are based on visible conditions at the time of inspection. Additional repairs or materials discovered during the project may result in additional charges, which will be discussed with the customer before work proceeds.
Payment is due upon completion of the work unless otherwise agreed in writing. We accept cash, credit/debit cards, Zelle, and other approved payment methods.
Customers may reschedule or cancel appointments with at least 24 hours' notice. Same-day cancellations may be subject to a service fee.
Sliding Door Pro provides a 90-day workmanship warranty on labor performed by our technicians. Manufacturer warranties on parts and materials are subject to the manufacturer's terms and conditions.
Sliding Door Pro is not responsible for pre-existing damage, structural issues, hidden defects, water intrusion, foundation movement, or damage caused by previous repairs or installations.
Our liability shall not exceed the amount paid for the specific service performed. Sliding Door Pro shall not be liable for indirect, incidental, or consequential damages.
The customer agrees to provide safe and reasonable access to the work area. Delays caused by restricted access, unsafe conditions, pets, or other obstacles may result in additional charges.
Parts installed by Sliding Door Pro become the property of the customer once full payment is received. Special-order parts are non-refundable.
Sliding Door Pro may take photos of work areas before and after service for documentation, warranty purposes, and marketing. No personal information or identifying details will be shared without permission.
These Terms & Conditions shall be governed by the laws of the State of Indiana.
Scheduling an appointment, signing an estimate, approving a quote, or accepting services constitutes acceptance of these Terms & Conditions. Similar home-service agreements commonly include payment, warranty, liability, and acceptance provisions.
Sliding Door Pro
Licensed & Insured
Indianapolis, Indiana
Phone: (317) 965-3510
Sliding Door Pro
Effective Date: May 31, 2026
At Sliding Door Pro, we strive to provide high-quality service and customer satisfaction. Due to the nature of our services and custom-installed parts, the following Return and Refund Policy applies:
Service call fees, diagnostic fees, labor charges, and completed services are non-refundable once the work has been performed.
Parts and materials that have been installed are non-refundable. Any manufacturer warranty on parts will be honored according to the manufacturer's warranty terms.
Special-order, custom, or non-stock parts purchased specifically for a customer's project are non-refundable and non-returnable.
Appointments canceled at least 24 hours before the scheduled service time may be rescheduled at no charge. Same-day cancellations may be subject to a cancellation fee.
Deposits paid for special-order materials, custom parts, or large projects are non-refundable once materials have been ordered.
If an issue arises due to our workmanship within the warranty period, Sliding Door Pro will inspect the work and, if covered, perform the necessary corrections at no additional labor cost.
Refunds may be issued only if:
For questions regarding refunds, returns, or warranty claims, please contact:
Sliding Door Pro
Phone: (317) 965-3510
Email: slidingdoorpro317@gmail.com
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